Clark County Washington is a jurisdiction of more than 500,000 in southern Washington. After years of a paper-based plan review process, Clark County looked for a new solution in 2022 to streamline processes, enable flexibility, and create a better citizen experience.

Adams County is one of the fastest-growing counties in Colorado, experiencing rapid development and ambitious projects like the Colorado Air and Space Port. With approximately 3,000 to 4,000 building permits processed annually, the county faced significant challenges in efficiently managing its plan review process. In 2022, Adams County implemented Avolve’s ProjectDox to streamline their operations and improve service delivery.

Walnut Creek is an East Bay suburb that’s been a hotbed of development in the last few years. Bogged down in manual processes and paper plan review, City Hall struggled with a lack of transparency, storage issues, and applicant frustration. When the pandemic hit, it galvanized the City to act on a long-held initiative to move to electronic plan review.

Brenham, a vibrant city in east-central Texas, is home to more than 18,000 residents. After a first attempt at digitalizing their plan review process went sour, the City took a methodical approach to finding a new solution and settled on DigEplan.

Pima County, Arizona is one of the state’s most populous counties, home to more than one million people. As a forward-thinking jurisdiction with big plans for their community’s future, Pima County processes a high volume of applicants and has tight deadlines for plan reviews. But the lack of integration between Pima’s former ePlan solution and Accela, their permitting system, created a host of inefficiencies. To best serve the needs of their community, Pima County sought better integration between their electronic plan review and permitting, as well as automation in the back-and-forth with applicants.

Community leaders in Apple Valley, Minnesota wanted to transition to an electronic plan review system over five years ago to modernize. The previous paper-based system caused disorganization, communication issues, and delays. They selected ProjectDox as their all-in-one software solution for managing and reviewing plans digitally.

Boise is a vibrant community of more than 230,000 citizens. As Idaho’s largest city, Boise’s transition to electronic plan review over 10 years ago has supported the jurisdiction in meeting their community development goals.

“ProjectDox allows us to have review meetings not only face-to-face, but digitally recorded, tracked, timestamped on a case-by-case basis in a queuing system.”

Minneapolis, the largest city in Minnesota with nearly half a million residents, has been leveraging ProjectDox for several years. The jurisdiction utilizes ProjectDox across various city departments, spanning areas such as land use, development, health, and fire services. Avolve’s ProjectDox has not only helped them provide a better citizen experience but has catalyzed efficiencies across City Hall.

New Braunfels, a thriving city in Texas with a population of more than 100,000 citizens, has experienced rapid growth over the past decade. With high permit volumes and a commitment to transition to digital processes, the City sought an electronic plan review solution to better manage its review and permitting workflows.

The Chicago Department of Transportation (CDOT) is responsible for public-way infrastructure, including planning, design, construction, maintenance, and management for the country’s third largest city, which is home to almost 3 million people. When their previous electronic plan review solution was discontinued, CDOT sought out a new platform that could fit their unique use case.

Polk County, Florida is one of the fastest growing counties in the country. To manage development and help the county meet their goals, Polk needs streamlined, user-friendly, and cost-effective technologies to efficiently run operations. DigEplan was the clear winner when it came to Polk County‘s non-negotiables.

After deploying GOVmotus®//FIRE, a robust role-based permitting and
inspection software as a service (SaaS) in 2018, CAL FIRE leadership
began working with GOVmotus’ technology partner, the Institute for
Building Technology and Safety (IBTS), to identify a solution that would
link their electronic permitting and paper plan review workflows in an
integrated, seamless system.

With budget cuts drastically impacting municipal funding in the COVID 19 pandemic, cities with online services have been able to maintain vital revenue streams. The City of Vancouver WA uses 100% online permitting and electronic plan review and has therefore been able to maintain their process of issuing building permits.

Salt Lake City, UT knew they had to make it quicker and easier for customers to get through their plan review process and get on with construction on their projects, so looked to ProjectDox from Avolve to enhance their offering.

The City of St Paul, MN was hearing from citizens that a more efficient plan review process was needed - and electronic plan review was becoming the standard in the region, so moved to ProjectDox to improve customer service and experience.

Washington Suburban Sanitary Commission (WSSC) achieved a remarkable transformation in their plan review process by implementing ProjectDox, accelerating review cycles and revolutionizing both internal and external collaboration. WSCC slashed plan review time by 75% post implementation.

Detroit has in recent years become known for its ambitious urban development goals. But just a few years ago, the city was experiencing challenges with their paper-based plan review system and needed support to efficiently manage the plan review process. With a focus on economic growth, the City of Detroit sought solutions to streamline permit procedures and attract investment.

Chesterfield County, VA is a thriving county in eastern Virginia with more than 300,000 citizens. Chesterfield’s former plan review process made for tedious work and delays in communication with customers. A change was needed, they sought an electronic plan review system that would bring efficiencies to the county’s departments while improving the experience for everyday citizen applicants.

With a population of 100,000, Sandy City, Utah's digital journey started 12 years ago with a desire to update and standardize their internal processes. They moved to Cityworks PLL and DigEplan, for a seamless operation across their entire business.

Keen to move their permitting and plan review to an electronic process, the City of Rexburg considered a number of solutions however, what they found was ‘a complete overbuild’ for their electronic plan review requirements. DigEplan was chosen due to its attractive short implementation time and straight-forward, fully integrated plan review with Cityworks PLL.

Oklahoma City processes up to 17,000 permits per year and was looking to create efficiency by moving to a digital submittal and review format. Serving a population in excess of 650,000, Oklahoma City utilizes DigEplan integrated to Accela to improve permitting processes.

Over one million people enjoy access to more than 400 parks, hiking trails, athletic fields, campgrounds, nature centers, conservation preserves, and other recreational areas that encourage people of all ages to enjoy the outdoors and maintain a healthy lifestyle.
Montgomery County Parks utilizes ProjectDox to manage park design, refurbishment, and review projects from inception to construction.

The City of Missoula has streamlined the submittal and review cycle process with DigEplan: “We needed to move to an electronic system to improve costs and efficiencies. DigEplan was chosen because of the full integration to Accela and the Citizen Portal, and we were impressed with the powerful set of mark-up and notification tools. The support provided by DigEplan was also a key factor in our decision.”

With a population in the region of 650,000, Memphis and Shelby County, TN wanted to create more efficiency in how they delivered services to citizens. Having created a five-year road map, they aimed to make significant changes in their business model and chose Accela and DigEplan to improve the administration of land and building development.

The City of Mansfield, Texas is a suburban community in the Dallas-Fort Worth metropolitan area with a population of approximately 70K. The City brought on a new Director of Building Services in early 2019 with the specific charter of implementing a digital platform to replace the dated and inconsistent plan review process in place at the time.

Jurisdictions across the State of Florida have transformed their plan review and permitting processes with Avolve as their technology partner. Avolve's Florida customers include Seminole, Marion, Orange, Lee and Leon Counties; Orlando, Miami, Gainesville, Tamarac, Davie, Boca, Wellington, Venice, Ocala, Ormond Beach, Delray Beach, Pompano Beach, West Palm Beach, Royal Palm Beach, Winter Haven, Margate, St. Petersburg, and Lakeland.

Douglas County, Nevada knew they would eventually need an electronic plan review solution but were not ready when they implemented Accela in 2018. Now in a position to streamline and digitalize plan review processes for staff, DigEplan was chosen because of its ease of use and deep integration with Accela.

Clackamas County serves a population over 400,000 and customer care has long been centric to the Clackamas County culture of citizen services. Having used Accela’s solutions since the mid 1990s, today the county has Accela Automation fully integrated with their permitting and inspection processes, including utilizing ProjectDox electronic plan review to improve their customers’ experience.