This tab contains settings to determine global email options.
EmailAdmin |
This email address is in the footer of all email templates. |
EmailEventsFromUser |
Determines whether notification events will appear to come from the user who triggered the event - if False, mail sender for notification events will originate from the value in MailSender. |
EmailOnProjectCreate |
Email addresses to receive emails on project creation. Enter as a comma-delimited list of emails. |
Incoming |
Determines whether to enable functionality in which ProjectDox can process incoming emails and display that information in the application. |
IncomingDomain |
The subdomain portion of the email address that is used to send emails to ProjectDox (everything after the @ sign) - an example: 27@ProjectDox.yourcompany.com, where "27" is the projectID that should receive the email, the subdomain is "ProjectDox.yourcompany.com" |
MailSender |
From address for all auto-generated emails. |
PermissionsEmail |
Determines whether to send an auto-generated email each time a user’s permissions change. |
TMailEnabled |
Enable or disable Team Mail site-wide |
The EmailEventsFromUser will only work when the customer's SMTP server does not require authentication in order to send the email and the emails going out from ProjectDox are allowed to be relayed anonymously to their SMTP server. This allows the SENDER email address to be from whoever generated the event in ProjectDox and the email will not get rejected by the customer's SMTP server but the email could still possibly be rejected by any of the email recipients mail server because the email sender's domain may not match the customer's domain.
The recommended method to ensure that all emails are received by users on the ProjectDox site is for the customer to NOT USE the EmailEventsFromUser setting and instead send all emails as the MailSender email address and for the customer to provide an actual mailbox on their Mail Server for the MailSender in ProjectDox and then the SMTP Server settings should be setup to Authenticate to their SMTP Server using the same account as the MailSender's setting. This method allows for all security validations to pass successfully by end user's mail servers since the SENDER of the email is an actual mailbox on a valid domain and coming from a mail server with a valid MX record on the internet
