• Avolve Services & Success

    We’re Here to Support Your Plan Review Transformation

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Simplify Your Plan Review Transformation

At Avolve, we are dedicated to your success. From ensuring you have the right team from the very beginning of your Avolve journey, to delivering the training to make your use of Avolve Plan Review a success, we have your covered.

Our team can connect you to the right experts for your implementation, whether with Avolve or through one of our experience solution providers. We also have a range of training options, so you and your team stay up-to-date with new features and functionality, or so you can effectively onboard new team members. We’re here to help you uncover the most from your Avolve Plan Review investment.

Built Right, From Day One
Expert Avolve Plan Review Implementations
Avolve Professional Services for ProjectDox

Deep Expertise for Multi-Department, Enterprise-Scale Plan Review

ProjectDox implementations tackle some of the largest, most intricate workflows in government. Our Professional Services Team has delivered 1,000- plus Building, Planning, Engineering, Fire, Public Works, and Utilities workflows, and integrated to leading permitting platforms.

With Avolve’s Professional Services, you can implement plan review with confidence and keep pace as priorities shift.

Access DigEplan’s Expert Implementation

Deep Expertise for Embedded Plan Review Powerhouse for Future-Ready Permitting

Cloud-based and fully embedded, DigEplan can be deployed rapidly in just a few weeks with minimal risk.

Our trained solution implementation team handles every detail, from configuring workflows and linking to your permitting system to training staff, so you can start reviewing plans sooner with minimal lift.

SERVICES THAT
DRIVE SUCCESS

Implementation Services

Configure routing, forms, and permissions to match your ordinance and approval paths.

Integration Services

Connect ProjectDox to permitting, document‑management, or GIS systems with supported, future‑proof connectors.

Process Audit

Map current workflows, spot bottlenecks, and recommend improvements.

Training

Blended onsite and self‑paced courses for staff, reviewers, and external collaborators.

Value Realization

Post‑go‑live health checks and adoption programs to maximize ROI year after year.

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The Avolve Learning Center

Maximize Your Avolve Investment

On-demand, role-based training that complements our instructor-led courses to keep all users confident, current, and ready to navigate their Avolve Plan Review.

Available as a paid add-on for Avolve customers — Reach out to your Customer Success Manager for more information.

Empower Your Team with the Avolve Learning Center
Whether you’re onboarding a new team or retraining seasoned power users before an upgrade, Avolve Learning Center delivers role-based, self-paced courses right when your team needs them.

See The Avolve Learning Center in Action

 

Faster Onboarding
New hires hit the ground running with self-paced, role-specific courses

Always Current
Content is updated for every new ProjectDox release, so power users stay sharp without extra cost.

Lower Training Overhead
On-demand learning cuts training time and keeps knowledge in- house when staff roles change.

Your Avolve Success Team

Every Avolve customer is paired with two specialists who work together to keep your plan review investment delivering value.

Account Manager (AM)

Your commercial partner for licensing, pricing, contracts, and quotes for new features or add-ons

Customer Success Manager (CSM)

Your adoption partner for onboarding, role- based training, best-practice guidance, and connections to Support or Product experts.